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What do I need to know about staying safe in New Zealand?

New Zealand is generally a safe place to live and study. However, it is important to take sensible precautions to protect yourself, your belongings, and your personal information.

 Emergency contacts:
  • Emergency (Police, Fire or Ambulance): 111
  • Non-emergency Police assistance: 105

Calls to both numbers are free. Police stations are located in all main towns and cities, as well as many rural areas.

Personal safety:

To help keep yourself safe:

  • Avoid walking alone late at night, especially in poorly lit areas.
  • Do not carry large amounts of cash or expensive valuables unless necessary.
  • Be cautious when accepting drinks from people you do not know, and never leave your drink unattended.
  • Stay aware of your surroundings when using ATMs and shield your PIN from view.
  • Avoid hitchhiking or accepting rides from strangers. If you choose to hitchhike, New Zealand Police strongly recommend that you do not travel alone.
  • Let someone know where you are going and when you expect to arrive.

Harassment is a crime in New Zealand, and everyone has the right to live free from harassment.

Protecting your identity and finances:
Help protect your personal information and bank cards by:

  • Being careful about who you share personal information with.
  • Carrying only the cards and identification you need.
  • Keeping your credit or debit card in sight when making purchases.
  • Keeping your wallet or purse secure and close to your body.
  • Shielding your card details and PIN from anyone nearby.
  • Reporting lost or stolen bank cards to your bank and the Police as soon as possible.

Staying safe outdoors:
New Zealand offers many opportunities for outdoor recreation, but weather and conditions can change quickly.

Before heading outdoors:

  • Check the weather forecast.
  • Plan your trip carefully.
  • Make sure you have the right equipment.
  • Tell someone where you are going and when you expect to return.
  • Familiarise yourself with outdoor safety guidance before your trip.

Useful safety resources:
The following resources provide practical advice for staying safe in New Zealand:

  • AdventureSmart – Outdoor safety information for land, water, snow and aviation activities.
  • New Zealand Police Visitors' Safety Guide – Covers personal safety, protecting your belongings, alcohol safety, road safety, outdoor and water safety, identity protection, and staying safe when using mobile phones.
  • Citizens Advice Bureau – Information about harassment and your rights in New Zealand.